Rates at a Glance

Service Charges

Demat & e-Trade

Online Banking

Mobile Banking Services

Complaint Form/Grievances Redressal

FAQ

Online Tenders

Recruitment

Safe IT Practices

Investors Page

US Patriot Act

BASEL-II Disclosures

Sale/Auct.Properties by Bank/Courts

ASBA

Lending to Minority Community

Right to Information Act, 2005

 
 
Please Fill the Information Below
Dear Customer,

We value your relationship with our Bank and request your valuable feedback on the services rendered. Please fill in the questionnaire form. This would provide an opportunity to us in improving the quality of services rendered at the branch. The questionnaire can be filled online.
Name *
Occupation*
Address
Phone  Mobile No. 
Email Id *
Branch name where you Bank with*
Account No
If also a Shareholder, Folio No.
Type(s) of Accounts maintained* Saving Term Deposit Current Pension Loan
 

 
  Excellent Very Good Good Average Poor
Entrance to Branch premises

Cleanliness in Banking Hall

Availability of amenities e.g. water, toilets etc.

Signage to guide you to counter

Greeting by staff members

Availibility of Help Line Desk / Grahak Mitra

Availibility of staff at counters

Punctuality of staff

Response of counter staff

Response of officers

Knowledge level of staff

Updation of Saving account Passbook / submission of Statement of Account

Availibility of information on products, interest rates and charges

Turnaround time in getting work done

Sincerity of staff in solving your problem

Problem solving skills of staff

Service at ATMs

Condition of ATMs

Issuance of ATM Cards

 
  Excellent Very Good Good Average Poor
How do you rate the overall service at the Branch
Comments, if any
If you have a suggestion, please give in the space below
Suggestion
captcha

Enter the Image Letters *:   
Note :- Field with asterisk(*) mark is compulsary.

 
 
 

 
 

Home | Sitemap | FAQs | Feedback | Disclaimer | Contact Us

 SECURITY NOTE: Browsers that support 128-bit encryption are required to access SBBJ Online.

Copyright 2010 All rights reserved.
Best Viewed with 1024 x 768 pixels  This website is best viewed in Internet Explorer Version 7 & Version 8Mozilla Firefox 3.5 version